Topic: Language Program Management

Making the transition from English language teacher to English language program manager is not easy. Most managers who have successfully made the transition have colourful stories of jumping into the deep end or trial by fire, whichever dramatic metaphor you prefer. The courses on this topic cover key management skills and are intended to help ease that transition for new managers and fill in gaps for existing language program managers.

The Realities of Multicultural Management

Management in any type of organization is a challenging endeavour. Management in an education setting that also involves individuals from a variety of cultural backgrounds is even more challenging. In this course, you will learn some simple frameworks that can help you better understand the dynamics of the personal interactions in your multicultural education organization. With this better understanding you will be able to manage those interactions more effectively and successfully. The course includes some practice using the frameworks to hypothesize what is happening in several multicultural communication management scenarios. The course concludes with a checklist of characteristics that will help you be a more effective multicultural manager.

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Management Through Coaching

Managing is no longer about ordering our staff around or demanding that they do this or that. Managing is about helping our staff to do the best job possible. One of the most widely used definitions of management in this new approach to management is “the job of getting things done through others”. As managers, one of the skills we have to master, in order to get things done through others, is the skill of coaching. In this session, we will take a closer look at what coaching is, which skills you need to develop in order to coach successfully, and how you can gauge whether or not your coaching is effective.

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