Data is the talk of the town. No, I am not referring to the android character Data on Star Trek: The Next Generation(yes, I am a Star Trek: The Next Generation enthusiast). I am referring to all of the information that we can gather about what we do in our workplaces, about our customers, about […]
Mention the words “process”, “consistency” and “efficiency” in an education organization and you are often met with wide-eyed fear, disdainful eye rolls or protestations that “my work is unique and what I do can’t be captured or documented in any kind of standardized process”. All of which are symptoms of process-phobia. Processes, consistent ways in […]
One of the most common questions in small talk when you first meet someone here in Canada is, “Where are you from?” This question can be perceived one of two ways: as a way to separate the person you have just met as being different from you, or as a way to indicate you want […]