The ACE Blog

Every society, organization or group has informal communication channels for the spread of information by those with informal power and influence. Informal communication channels can

I resisted the Netflix bandwagon for a long time, despite being the only person not in on the conversations about hit series like the Crown,

The above quote, from W. Edward Deming, one of the founding thinkers of continuous improvement, is brutally blunt.  Yes, an organization (or a group or